After its April release, Humane’s $699 AI Pin faced numerous returns, with more units returned than purchased by August. Initially, around 8,000 units remained unreturned, dropping to 7,000 by now. Negative reviews plagued the product, leading to operational and financial struggles. The AI Pin’s sales have only reached over $9 million, with $1 million worth returned and some purchases canceled. Humane, which has raised over $200 million from investors, hoped to ship 100,000 units in the first year but only managed around 10,000. Technical issues prevent refurbishing returned units, turning them into e-waste. Despite executive turnover and layoffs, Humane remains committed to improving its product and future developments.
Read more – https://www.theverge.com/2024/8/7/24211339/humane-ai-pin-more-daily-returns-than-sales
