Security researcher Ian Carroll used Anthropic’s Claude Opus 4.7 AI model to discover a major vulnerability in Front Gate Tickets, a platform used by major US music festivals including Bonnaroo, Lollapalooza and SXSW.
According to Carroll, Claude helped identify a way to bypass security protections and gain administrator-level access, potentially allowing the creation of free tickets, including high-value VIP packages. The flaw may also have exposed sensitive customer and employee data, though payment information was not accessible.
Front Gate says it fixed the vulnerability within 24 hours, found no evidence of abuse and confirmed that no fraudulent tickets or customer data were compromised. Anthropic noted that Carroll used Claude’s advanced cybersecurity capabilities through its Cyber Verification Program, which grants approved researchers access to specialized AI security tools for responsible vulnerability testing.
Source: Android Authority
